Disclaimer
Last Updated: 13/05/2026
DISCLAIMER
This Disclaimer forms a binding agreement between you, the user, and AYUXA HEALTH TECH PLATFORMS PVT. LTD. (operating under the brand name AYUXA). This document governs your use of the website www.ayuxacare.com and the AYUXA mobile application (collectively referred to as the "Platform").
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by the terms of this Disclaimer. If you do not agree, you must immediately cease using the Platform.
1. Medical and Healthcare Disclaimer
The content, information, and services provided on the AYUXA Platform, including elder care resources and general health information, are strictly for informational and educational purposes only.
- Not Medical Advice: The Platform does not provide professional medical advice, diagnosis, or treatment.
- Consult a Professional: Always seek the advice of your physician or other qualified healthcare providers regarding any medical condition or treatment plan. Never disregard professional medical advice or delay in seeking it because of something you have read on the AYUXA Platform.
- Emergencies: If you think you may have a medical emergency, call your doctor, go to the nearest hospital, or contact emergency services immediately. Reliance on any information provided by AYUXA, its employees, or others appearing on the Platform is solely at your own risk.
2. Third-Party Services and Partnerships Disclaimer
AYUXA integrates with and facilitates services through various third-party partners to provide a comprehensive healthcare experience. AYUXA HEALTH TECH PLATFORMS PVT. LTD. acts as an aggregator and facilitator for certain services and explicitly disclaims liability for the actions, errors, or omissions of these third parties:
- Diagnostic Services: Blood tests and related diagnostic services are fulfilled through our partnership with Redcliffe Labs. AYUXA is not responsible for test accuracy, delays in reporting, or clinical outcomes arising from these third-party laboratory services.
- Medicine Delivery: Prescription and over-the-counter medicine deliveries are fulfilled by independent local pharmacies and stores. AYUXA does not manufacture, store, or quality-control these medications and is not liable for incorrect dispensing, expired medicines, or delivery delays caused by the local stores.
- Payment Processing: Financial transactions are securely processed via Razorpay. AYUXA does not store your credit/debit card details or bank credentials and is not liable for unauthorized transactions, payment gateway failures, or processing errors.
- Communications and Mapping: The Platform utilizes fast2sms for SMS/WhatsApp API notifications and Google Maps API for location tracking and routing. We do not guarantee the uninterrupted availability, promptness, or pinpoint accuracy of these third-party digital infrastructures.
3. "As Is" and "As Available" Disclaimer
All information, software, products, and services included in or available through the Platform are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.
AYUXA HEALTH TECH PLATFORMS PVT. LTD. makes no representations or warranties regarding the completeness, accuracy, reliability, suitability, or availability of the Platform or the information contained therein. We do not warrant that the Platform will be free from viruses, uninterrupted, or error-free.
4. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall AYUXA HEALTH TECH PLATFORMS PVT. LTD., its partners, employees, agents, or affiliates be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with:
- Your use of or inability to use the AYUXA website or mobile app.
- Any reliance placed by you on the completeness, accuracy, or existence of any information on the Platform.
- Any injury, death, or health deterioration arising from services booked through the Platform.
5. External Links Disclaimer
The AYUXA Platform may contain links to external websites that are not provided, maintained, or in any way affiliated with AYUXA HEALTH TECH PLATFORMS PVT. LTD. Please note that we do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. Clicking on affiliate or third-party links is done at your own discretion and risk.
6. Copyright and Intellectual Property
All content, logos, trademarks, text, graphics, and software on the Platform are the intellectual property of AYUXA HEALTH TECH PLATFORMS PVT. LTD. unless otherwise stated. Unauthorized use, reproduction, or distribution of this material is strictly prohibited and may result in legal action.
Contact Information:
If you have any questions, concerns, or require clarification regarding this Disclaimer, please reach out to us using the official channels below:
- Organisation Name: AYUXA HEALTH TECH PLATFORMS PVT. LTD.
- Registered Address: No. 39-7-1 3rd Floor 7th Main, Appareddy palya, Indiranagar Bangalore 560038
- Centralized Customer Care: 080 4728 0789
- Mobile Support: +91-94801-98108
- Patient/Client Support Email: support@ayuxacare.com
- Compliance & Legal Email: compliance@ayuxa.co.in